This statement was last updated on Tuesday 22nd October 2019.

This website ( is managed by Calderdale MBC. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate all of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We've also made the website text as simple as possible to understand.

Our current level of accessibility

In August 2019, we fully assessed this website in accordance with WCAG 2.1 guidelines and found several areas that would benefit from an update. If you would like to see a breakdown of how we tested this website, you can download Calderdale Next Chapter accessibility assessment.

Following the assessment we started development work to improve the areas that were highlighted in our tests. On October 15th 2019, we published an update to the website which makes the website easier to use for everyone.

We will review the accessibility of the website again in 12 months time.

Non accessible features

The interactive map on the homepage is not accessible. Because this is a map, it is exempt from regulations as we have provided an accessible means of accessing this information immediately before the map.

We are aware that some of our existing PDF's are not accessible. For example A629 Infographic. We will ensure that all new PDF's are accessible. If you find a PDF that is not accessible and need an alternative format please let us know.

Further assistance using this website

For further tips and advice on how to make your device easier to use, visit My Computer My Way provided by AbilityNet.

Information in a different format

If you need information on this website in a different format such as an accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems

We're always looking to improve the accessibility of this website. If you find any problems whilst we're updating this website, contact: Calderdale Council Webteam by post or email.

We will happily investigate your concerns and update the website where appropriate.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).